Privacy Policy

This Privacy Policy explains how Robonox (“we”, “us”, “our”) collects, uses, shares, and protects personal information (“Personal Data”) in the course of delivering our services and operating our websites. We are committed to processing Personal Data lawfully, fairly, and transparently.

Robonox provides STEM education programmes, workshops, robotics/IoT kits & hardware, school/college lab collaborations, and IT solutions (websites, apps, integrations). Contact details are provided in the Contact Us section.

• Applies to Personal Data collected via our websites, forms, emails, events, training/workshops, collaborations, and IT projects.
• Covers Personal Data of students, parents/guardians, teachers, staff, institutional representatives, and business clients.
• Does not cover third-party sites/services we link to (see §16).

• Identity & Contact: name, email, phone, institution, designation, address.
• Programme Data: enrolments, attendance, assignments, certificates, feedback.
• Transaction Data: order details, partial payment info (token/ID from payment gateway), invoices.
• Technical Data: IP address, device/browser info, approximate location, usage logs, cookies.
• Content & Media: project files, code, designs, photos/videos captured with consent for documentation/marketing.
• Support Data: queries, tickets, chat/email communications.

• To provide and manage programmes, workshops, events, and certifications.
• To process orders/payments for kits/hardware and manage shipping/warranty.
• To scope, build, deploy, and support IT solutions (websites/apps/APIs).
• To communicate updates, scheduling, service notices, and administrative emails.
• To improve our content, curriculum, products, and website experience (analytics, A/B testing).
• To comply with law, safety procedures, audits, and dispute management.
• With consent, to showcase anonymised outcomes or media on our site/social channels.

• Consent: e.g., optional marketing, student media usage.
• Contractual necessity: delivering purchased services or fulfilling a Proposal/SOW.
• Legitimate interests: service improvement, network security, fraud prevention.
• Legal obligation: tax, accounting, regulatory compliance.
• Vital interests/safety: emergency communications at events/workshops.

Online payments may be processed by Razorpay or other providers. We generally receive limited payment metadata (e.g., transaction ID, status) and do not store full card details. Your use of a gateway is subject to that provider’s privacy policy and terms.

• Necessary cookies for basic site functionality and security.
• Analytics to measure usage, diagnose issues, and improve features.
• Preferences/Performance to remember settings and enhance experience.

• Vendors/Processors: hosting, email/SMS, analytics, logistics, payment gateways—bound by confidentiality and data protection obligations.
• Institutions/Schools/Colleges: when engaged through them, we may share attendance, progress, or certificates with authorised coordinators.
• Legal/Compliance: to comply with law, enforce terms, or protect rights/safety.
• Business transfers: as part of a merger, acquisition, or reorganisation with appropriate protections.

Our service providers or backups may be located outside your jurisdiction. Where required, we use reasonable safeguards (contractual clauses, strict access controls) to protect your data during such transfers.

• We retain Personal Data only as long as necessary for the purposes described or as required by law.
• Project artifacts and logs for IT solutions may be retained for support/traceability unless deletion is requested and permitted.
• Invoices and statutory records are retained according to legal retention periods.

• We employ reasonable administrative, technical, and physical safeguards (access controls, encryption in transit where supported, least-privilege).
• No method of transmission or storage is 100% secure; we continually improve our safeguards.

• Student participation typically occurs through a school/college or with parent/guardian consent as applicable.
• We collect only what is necessary to run the programme (attendance, progress, certificates).
• Media capture of minors requires appropriate consents. Consent may be withdrawn prospectively.

• Access & Correction: request a copy of your data and ask us to correct inaccuracies.
• Deletion: request deletion where legally permissible (e.g., not required for legal obligations or ongoing contracts).
• Consent Management: withdraw marketing/media consent at any time with future effect.
• Grievance: raise a privacy concern via the contact details below; we aim to respond promptly.

• Unsubscribe links in emails or reply “STOP” where supported for SMS/WhatsApp.
• Update cookie settings in your browser; adjust analytics opt-outs where available.

Our websites may contain links to third-party sites or services. We are not responsible for their privacy practices. Review their privacy policies when you visit them.

We may update this Privacy Policy periodically. Substantive changes will be reflected on this page with an updated date. Continued use of our services after such changes indicates your acceptance.